Support


Developer: Hamna Nadeem Email: support.hamna@gmail.com Response Time: Within 1–2 business days

How Can We Help?

We're here to help you get the most out of QR Studio. Browse the topics below or contact us directly.

Frequently Asked Questions

Q: How do I cancel my subscription? Go to Settings → Apple ID → Subscriptions → QR Studio and tap Cancel Subscription. You will retain access until the end of your current billing period.

Q: I was charged but didn't get premium access. What do I do? First, try restoring your purchase inside the app. If the issue persists, contact us at support.hamna@gmail.com with your Apple ID and we'll resolve it promptly.

Q: How do I restore my purchases on a new device? Open the app, go to Settings or the subscription screen, and tap "Restore Purchases."

Q: The app is crashing or not working properly. What should I do? Try the following steps:

  1. Close and reopen the app
  2. Restart your device
  3. Update the app to the latest version from the App Store
  4. Reinstall the app if the issue persists

If none of these work, email us with your device model and iOS version.

Q: How do I request a refund? Refunds are handled by Apple. Visit reportaproblem.apple.com to request one.

Q: Is my data private? Yes. NoteMind AI does not collect or store any personal information. See our Privacy Policy for full details.

Q: What AI features are included in the subscription? Premium subscribers get unlimited access to AI note generation, flashcard creation, audio transcription, and podcast generation from notes.

Contact Us

Have a question not listed above? We'd love to hear from you.

📧 Email: support.hamna@gmail.com

Please include the following in your message for a faster response:

  • Your device model (e.g. iPhone 15 Pro Or MacBook M1 Pro)
  • iOS Or macOS version (e.g. iOS 18.1 / macOS 15.5 )
  • A brief description of the issue

Useful Links

Last Updated: June 2, 2026 © 2026 Hamna Apps. All rights reserved.

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